What makes Qaswa different from other IT providers?
Two things. We're security-first by default — not as an upsell bolted on later. And we don't just advise on technology; we build and run production AI software. StudyScribe.ai, Crosswatch, and SeniorOps AI are live products our own team designed, secured, and operates — proof we can ship, not just consult.
What's included in your managed IT services?
Three tiers that build on each other. Core covers day-to-day support, endpoint monitoring, patching, antivirus, and backup monitoring. Secure adds EDR/MDR, cloud and identity threat monitoring, anti-phishing training, and dark web monitoring. Strategic adds vCIO advisory, IT roadmaps, and AI-driven automation.
Do you work with nonprofits?
Yes. We partner with both businesses and nonprofits, and right-size our services so mission-driven teams get enterprise-grade security and reliability without enterprise complexity or cost.
Can you build custom AI for our business?
Yes — it's a core part of what we do. We design purpose-built automation such as intake and approval workflows, secure customer-facing assistants, and internal staff tools, integrated into the systems you already use, with security and data boundaries built in from day one.
How does the free assessment work?
Book a free 30-minute call. We review your current environment, identify your biggest risks, and give you clear, practical recommendations — with no obligation and no pressure.
How is pricing structured?
Managed IT is tiered (Core, Secure, Strategic) so you only pay for the protection and guidance you need. AI and automation projects are scoped to your specific workflows. Reach out and we'll put together a tailored quote.